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our guarantees

Our Guarantees

We’re not happy until you are 100% satisfied.

Our 100% Money Back Quality Guarantee

We fully stand behind the quality of our printing and we guarantee it. In the rare case when we make a mistake, just let us know and we’ll refund, credit, or reprint your order for free. Because you deserve only the best.

Our Delivery Time Guarantee

We respect your time as well as the commitments you make to your client. We complete your jobs within the time frame we state on our website. If we don’t, we’ll provide a partial credit or refund to make up for it.

Covid-19 Update: Please note that our delivery time guarantee is currently on hold due to delays outside of our control with third-party delivery companies. As the situation improves, we will resume offering this guarantee.

What else do we guarantee?

No cheap printing

No “cheap” printing

We reduce costs through our advanced workflow system and high volume printing—not through poor quality. Plus, we keep the entire production process under one roof to keep costs low. See our equipment list here.

No delays, duty fees or tariffs

No delays, duty fees or tariffs

We’ve done the work to make sure your order goes smoothly through customs without delays and without any additional cost to you. It’s fast and convenient!

No invoices or return address

No invoices or return address

Go ahead and place orders with your client’s shipping address. With our blind shipping, they won’t see SinaLite or Canada anywhere on their package. All they’ll see is high quality printing.

Your order is in good hands.