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Delivery and Shipping Options

Delivery and Shipping Options
When selecting the shipping or pickup method, please note that while we try to accommodate changes when possible, we are not always able to make these changes to your order. If you are requesting from delivery to pickup or vice versa, the cutoff time for the request is 2:00 PM ET. Once an order is packed and wrapped on courier skids, the shipping can no longer be changed or modified.

Customer Local Pickup

Local Pickup

Upon receiving a pickup notification, you may retrieve your completed order in person from Monday to Friday, 8 AM to 5 PM EST. Please pick up at the address indicated in your pickup email.

Loading Dock #1, located at rear of building
335 Steelcase Road East
Markham, ON

Loading Dock #1, located at rear of building
61 McPherson St
Markham, ON
L3R 3V6

Please have your SinaLite order reference number(s) with you.
You can also arrange for your own courier to pick up your orders.

UPS

UPS
Standard

The most economical UPS delivery option. Delivery time depends on destination. Typically 1 business day to nearby cities such as Toronto, Montreal and Ottawa.

2 Day / Expedited

Delivery time is 2 business days to most metropolitan areas in Canada, including but not limited to: Vancouver, Edmonton, Calgary, Saskatoon, Winnipeg and St. John's. Delivery time is guaranteed by UPS.

Express Saver

Delivery time is 1 business day and by 12 PM to most metropolitan areas within Canada. Delivery time is guaranteed by UPS.

Express

Delivery time is 1 business day and by 10:30 AM to most metropolitan areas within Canada. Delivery time is guaranteed by UPS.

FedEx

FedEx Express
Standard Overnight

Delivery is next business day by 5 PM to businesses and by 8 PM to residences within most metropolitan areas in Canada. Delivery time is guaranteed by FedEx.

Economy

1 - 3 day delivery by 5 PM to businesses and by 8 PM to residences within most metropolitan areas in Canada. Delivery time is guaranteed by FedEx.

Ground

1 - 7 day delivery by 5 PM to businesses and by 8 PM to residences within most metropolitan areas in Canada. Delivery time is guaranteed by FedEx.

Canpar Express

Canpar Express
Ground

Ideal for reliable, economical deliveries across Canada. Typically 1-4 business days to major cities centres.

Express

Great for urgent shipments you require delivered next day, guaranteed for major city centres.

Free Local Delivery

Free Local Delivery

How to Take Advantage of Free Local Delivery

  • Step 1: Check your eligibility by typing your postal code into the box on the Free Delivery Eligibility page. If your postal code is eligible, proceed to Step 2.
  • Step 2: Make sure this eligible postal code is part of your default shipping address in your Address Book. If not, update your default shipping address to the address associated with this postal code.
  • Step 3: At checkout, select your default shipping address and choose "Free Delivery," which should show as $0.00.

Regions Eligible for Free Local Delivery:

  • Toronto
  • Vaughan
  • Aurora
  • Mississauga
  • Markham
  • Brampton
  • Richmond Hill
  • NEW: Montreal (limited time only)
  • NEW: Ottawa (limited time only)
  • Hamilton
  • Stoney Creek
  • Dundas
  • Burlington
  • Oakville
  • Milton
  • Waterdown
  • NEW: Oshawa
KEY TERMS OF USE FOR FREE LOCAL DELIVERY:

  • Free local deliveries are eligible to your (the reseller)'s default shipping address. Orders are NOT blind shipped to your (end-user) clients when shipping with local delivery.
  • Timing: Orders shipped with local delivery usually take 1 business day to deliver. However, please allow 2 business days in your time frame. For rush jobs, it is highly recommended that you choose a UPS method of delivery or customer local pick up.
    We cannot guarantee local deliveries on any particular day or any particular hour. Normally, a delivery may be made at any time between 8 AM and 5 PM Eastern Time.
  • Deliveries will only be made to commercial locations and businesses.
  • Local delivery service can only deliver to the ground floor / lobby of buildings. Deliveries may not be attempted if the driver is not able to safely park their vehicle. In the event that the job cannot be delivered, your job will return to our facility and changed to pick up.
  • Please note the Sinalite free local delivery promotions do not apply for custom orders.
Please review the full terms of use Here.