facebook pixel
Register today to see our Exclusive Trade Pricing.

Preparing Your Files

General File Preparation Guidelines

  1. Download our guides to ensure a more optimal print result.
  2. Each job (including multiple paged projects) must be submitted as a single PDF file. Ensure that all pages are the same size.
  3. Files must be submitted with proper orientation to ensure proper back up.
  4. It is best to try to avoid using borders in your design. If a border is too close to the trim, the trim may be slightly off-center.
  5. File must consist of 1/8" bleed and all important art and text must be within the safety margin.
  6. Ensure that your PDF is high res and that all images are CMYK at 300 DPI.
  7. Black type should have the following values: C0, M0, Y0, K100.
  8. Embed or outline all fonts.
  9. For best colour results, supply a CMYK only files.
See our FAQ page for more details.

Direct Mail Guidelines

  1. Ensure that your direct mail project meets the addressed admail criteria as per Canada Post:
    1. Your artwork must be promotional in nature - promoting products and/or services.
    2. Your project must contain a uniform message - the entire campaign must share the same specific purpose.
  2. Each direct mail job should consist of two files:
    1. A static PDF file (artwork)
    2. Excel file containing your address data (click here for address template)

Large Format Guidelines

  1. Bleed is not required for large format projects, but it is recommended.

Coated 1 Side (C1S) Guidelines

  1. Ensure that the first page of your PDF file is the side that you want to be coated. The second page will be printed on the uncoated side.

Envelopes Guidelines

  1. Crop marks are highly recommended. In the absence of crop marks, printing will be 3/8" from the top based on industry standards.
  2. Important text must be within the safe margin. Envelope artwork cannot have bleed.
    1. Must not have art or text 1/8" from the edge

Numbered Tickets Guidelines

  1. Ensure that you include the following files when placing your order:
    1. Your PDF artwork (without numbering)
    2. Excel file containing list of numbers you need printed on the tickets.
    3. Dummy version of your artwork showing where and how you need the numbers placed.

Variable Printing Guidelines

  1. Ensure that you include the following files when placing your order:
    1. Your PDF artwork (without any variable text).
    2. Excel file containing list of numbers you need printed on the tickets.
    3. Dummy version of your artwork showing where and how you need the numbers placed.